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Return Policy

If you are not satisfied with our Products after your receiving you can Contact our SRIRAM customer care Executives at sriramjewels@gmail.com or +91 4651 246364 and you can send it back to us for exchange only if you satisfy the following conditions:

Exchange of the product, ornament is permitted within 3 days of purchase against manufacturing defects only if it is in good condition and supported with the original bill.
Products should not show signs of wear or should not have been engraved, altered, resized (by a Jewellers other than SRIRAM Jewellers or its Branches).
Products, ornament have to reach us without any damage during transit. Products, ornament should be properly packaged and insured.
Once we receive the product, we will refund you after deducting the shipping charges and bank transaction fee from the Invoice Value. The remaining amount will be refunded to the same Account, which was used for making the payment.
The customer agrees not to dispute the decision made by SRIRAM Jewellers and accept our decision regarding the returns policy.
Disputes of any nature will come within the jurisdiction of Kuzhithurai, Kanyakumari District, Tamilnadu, India.

To Cancel an Order

To cancel an order, please send an email to sriramjewels@gmail.com within 24 hours from order confirmation. Please include the order ID in the subject line. EX: SRJ001 - Order Cancellation

Use of the site

You are granted a personal, limited, non-sub licensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of SRIRAM Jewellers, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Use of website is available only to persons who can form legal binding contracts under applicable law. Person who are “incompetent to contract” within the meaning of INDIAN CONTRACT ACT 1872 are not eligible to use the website. If your age is below 18 years, you are prohibited to use / purchase/ contract from / within this website. The website is not available to persons whose membership has been suspended or terminated by SRI RAM Jewellers for any reason what so ever.

Cancellation By SRIRAM Jewellers

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the rights at our sole discretion to refuse or cancel any order for any reason. If your order is cancelled after your debit card has been charged the said amount will be reverse back your card account.

Electronic Communication

When you visit the website or send email to us, you are communicating with us electronically. We will communicate with you by email.

Website Security
You are prohibited from violating or attempting to violate the security of website by accessing data not intended for you or logging on to a server, or an account. Which you are not authorized to access, attempting to probe, scan the vulnerability of a system or network, attempting to interfere with service to any other user sending unsolicited email etc. Violations of system or network security may result in civil or criminal liability.
Infringer Policy
In accordance with The Indian Copyright Act (ICA) and other applicable law, SRIRAM Jewellers has adopted a policy of terminating and barring, in appropriate circumstances and at SRIRAM Jewellers’s sole discretion, site users or account holders who are deemed to be repeat infringers. SRIRAM Jewellers may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Third party content
SRIRAM Jewellers may provide links to Web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. SRIRAM Jewellers does not monitor or have any control over any Third Party Content or third party Sites. SRIRAM Jewellers does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. SRIRAM Jewellers does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
Product Reviews and user content
Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site (‘Interactive Areas’). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:
Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.
User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the Securities and Exchange Board of India or any rules of a securities exchange such as the Mumbai Stock Exchange or The National Stock Exchange (NSE).
User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User on tent.
User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity
Unsolicited promotions, political campaigning, advertising or solicitations.
Private information of any third party, including, without limitation, addresses, phone numbers, email addresses and credit card numbers.
Viruses, corrupted data or other harmful, disruptive or destructive files; and user Content that, in the sole judgment of SRIRAM Jewellers, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose SRIRAM Jewellers or its users to any harm or liability of any type.
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